Privacy Policy

Last updated: [29/11/2025]

Mojo Fitness Online (“we”, “us”, “our”) is operated by Nick Hodson Consulting Ltd trading as Mojo Fitness Online. We are committed to protecting your privacy and handling your personal information with transparency and care.

This policy explains how we collect, use, store, and protect your data when you visit our website, use our app, sign up for a membership, or engage in our programmes.

1. The Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely by Stripe)

  • Membership details

Health & Fitness Information

All health-related data, PAR-Q forms, readiness questionnaires and coaching records are collected within PT Distinction, which acts as our data processor and app provider. This information is used only for delivering your programme safely.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookie and usage data

Marketing & Engagement Data

  • Email engagement

  • App usage insights

  • Analytics (non-essential and only with consent)

2. How We Use Your Information

We use your information to:

  • Provide your membership and access to the app

  • Deliver coaching and support

  • Communicate important updates

  • Manage payments

  • Improve our programmes

  • Comply with legal obligations (GDPR, accounting, etc.)

We will never sell your personal data.

3. Legal Basis for Processing (UK GDPR)

We process your data under:

  • Contract – to deliver your membership

  • Consent – for marketing emails and cookies

  • Legitimate interest – for improving services

  • Legal obligation – accounting, tax records

4. Sharing Your Information

We only share your data with trusted partners essential to delivering our services:

  • PT Distinction – programme delivery

  • Stripe – payment processing

  • Email & CRM (go High Level) platforms – delivering communications

  • Analytics tools – if consented to

These partners comply with GDPR and do not use your data for their own purposes.

5. Data Storage & Retention

Your data is stored securely and retained only as long as necessary:

  • Membership data: retained for up to 6 years for legal and accounting purposes

  • Health data: held only inside PT Distinction and deleted when no longer required

  • Marketing data: removed when you unsubscribe

6. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Restrict or object to processing

  • Transfer your data

Email: caroline@mojofitness.online

7. Cookies

We use essential and optional cookies.
See our Cookie Policy for full details.

8. Contact Us

If you have questions about this policy or your data rights, contact:

Nick Hodson Consulting Ltd T/A Mojo Fitness Online
Address: 120 Northgate St, Chester CH1 2HT
Email: community@mojofitness.online